Former TD Bank Employee Now Barred From Industry After Using Confidential Customer Info To Steal $41,500: OCC

A US banking regulator has barred a former TD Bank employee from the industry after alleging she stole $41,500 via unauthorized customer withdrawals.

Last week, the Office of the Comptroller of the Currency (OCC) published an order of prohibition against Lacey Ann Henry, who was employed as a teller manager at the Trooper, Pennsylvania, branch of TD Bank from June 2020 to February 2022.

The regulator says Henry accessed confidential customer information to make the unauthorized cash withdrawals from checking accounts in late 2021.

Explains the OCC,

“By reason of the foregoing conduct, [the] respondent engaged in violations of law and unsafe and unsound practices, which resulted in financial loss to the Bank and financial gain to [the] respondent, and demonstrated personal dishonesty.”

The prohibition bars Henry from participating in the affairs of insured depository institutions, institutions treated as insured banks, insured credit unions, institutions chartered under the Farm Credit Act of 1971, the Federal Housing Finance Agency, any Federal Home Loan Bank and any relevant federal regulatory agency.

Henry consented to the order but did not admit or deny the OCC’s findings. The order of prohibition does not preclude other government agencies, including the Department of Justice (DOJ), from bringing additional actions against her.

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