Amazon Web Services CEO Matt Garman talks about agentic AI

Good morning. Amazon Web Services will reportedly launch an AI agent marketplace tomorrow during its AWS Summit in New York City. It also just unveiled Kiro, a new agentic IDE (“integrated development environment” or software application for developers) and is expected to finally roll out a web-based AI-powered Alexa.com this summer.
While Amazon already has plenty of AI offerings and an $8 billion investment in Anthropic, AWS CEO Matt Garman admits the company has lagged rivals when it comes to rolling out products. “We didn’t have some of the whiz-bangy things that you could get out there quickly,” he told me recently, arguing that strategy was by design.
“We took the approach of putting ourselves in our customers’ shoes,” Garman explained, “not necessarily of how do we get a product out to be first, but how do we think about helping customers build this baseline so that they don’t risk security, they don’t risk operational excellence, and they can build AI applications and agentic applications into the fabric of their enterprise that takes advantage of the data they have?”
“Our enterprise customers are now building real applications that are delivering real value to them,” he said, versus “just a chat bot that’s up on their website.”
Garman argues “the opportunity in front of us and the rate of change of technology is just massive.” The challenge for leaders, he says, is to stay focused on security and operational excellence.
And for Amazon? “Making sure that we are planning two, three, four, five years out for capacity.” And while boss Andy Jassy recently warned staffers of AI-induced job cuts, Garman, who started at AWS as an intern 20 years ago, says “there’s never been a more exciting time to be an intern.” In his view, “these tools can instantly elevate them to doing some of the more interesting work that previously they may not have been capable of doing.” More news below.
Contact CEO Daily via Diane Brady at diane.brady@fortune.com
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From the analysts
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CEO Daily is compiled and edited by Joey Abrams and Jim Edwards.