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BigCommerce vs. Shopify: Which One is Better?

BigCommerce and Shopify are two of the most popular e-commerce platforms available. Both offer a range of features and tools to help businesses create and manage their online stores.

In this article, we’ll compare BigCommerce and Shopify and see which one will be a better match for you.

BigCommerce Development Services

BigCommerce development services offer solutions to assist businesses in creating and enhancing their stores to suit their needs perfectly. Whether you need a personalized BigCommerce theme or advanced features, like API integrations – collaborating with a BigCommerce development specialist is key to achieving your business goals effectively.

Key BigCommerce Development Services:

  1. Custom Store Development: Fully tailored store design and functionality.
  2. Theme Customization: Modify BigCommerce themes to match branding.
  3. App & API Integrations: Connect third-party apps and custom APIs.
  4. Performance Optimization: Improve speed, SEO, and user experience.
  5. Migration Services: Seamless transfer from Shopify, WooCommerce, or Magento.
  6. Headless Commerce Development: Build a flexible, API-driven store.
  7. Ongoing Maintenance & Support: Ensure your store runs smoothly.

Shopify

Shopify is one of the best online commerce platforms that cater to a spectrum of businesses worldwide, helping them manage and host a store both on and off the internet. In addition to providing the business with many tools to help scale, Shopify goes on to bless you with a friendly interface and a wide spread of apps.

Key Features of Shopify:

  1. Easy Store Setup: The drag-and-drop builder of the Shopify platform makes it unnecessary to code.
  2. Customizable Themes: They offer over 100 designs from well-known professional designers.
  3. Secure Payments: 100+ payment gateways and Shopify payments.
  4. Mobile Optimization: Websites designs that are designed such that they can be easily adapted manually.
  5. SEO & Marketing Tools: In-site SEO, email marketing, and advertisements are some of the marketing options available on Shopify.
  6. Dropshipping & Print-on-Demand: It is quite seamless with Oberlo, Printful, and other apps.
  7. 24/7 Customer Support: Support through phone, email, and live chat.

With all these features, let’s break down pricing, ease of use, features, scalability, and customer support to see which one is right for your business.

1. Pricing

Shopify:

  • Basic Plan: $39/month
  • Shopify Plan: $105/month
  • Advanced Plan: $399/month
  • Transaction Fees: 2.9% + 30¢ (Basic plan), lower fees for higher plans unless you use Shopify Payments.

BigCommerce:

  • Standard Plan: $39/month
  • Plus Plan: $105/month
  • Pro Plan: $399/month
  • Enterprise Plan: Custom pricing
  • Transaction Fees: None (BigCommerce doesn’t charge fees on transactions).

Winner: BigCommerce

With no transaction fees, BigCommerce has the edge over Shopify.

2. Ease of Use

Shopify:

  • Easy-to-use dashboard
  • Drag-and-drop store builder
  • Quick app installation

BigCommerce:

  • Lots of features but can be tricky for beginners
  • Some advanced settings may confuse new users
  • No drag-and-drop editor

Winner: Shopify

Shopify wins for being simple to set up, making it great for beginners.

3. Features and Customization

Shopify:

  • Over 8,000 apps and themes
  • Has blogging and email marketing tools built in
  • Advanced AI tools with Shopify Magic

BigCommerce:

  • More built-in features like SEO, product filters, and selling on multiple channels
  • Needs fewer third-party apps
  • Supports headless commerce

Winner: BigCommerce

BigCommerce stands out with more built-in features, cutting down the need for extra apps.

4. Scalability and Growth

Shopify:

  • Great for small to medium-sized businesses
  • Has Shopify Plus for large companies

BigCommerce:

  • Better for fast-growing businesses with more flexibility
  • No revenue limits (Shopify may need you to upgrade based on sales).

Winner: BigCommerce

BigCommerce is better for larger shops needing advanced features without extra costs.

5. Customer Support

Shopify:

  • 24/7 support via chat, phone, and email
  • Large community and has lots of helpful articles

BigCommerce:

  • 24/7 support but might be slower than Shopify
  • Good help articles and expert support

Winner: Shopify

Shopify offers quicker and more reliable support.

Verdict: Which One Should You Choose?

  • Go with Shopify if you’re new or want an easy platform with great help.
  • Pick BigCommerce if you need more features, scalability, and lower long-term costs.

Both platforms are solid choices. It just depends on what fits your business best.

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