Is Perpay legit?
Perpay is a legitimate BNPL app with an A+ rating from the Better Business Bureau and high marks from other trusted review sites. It uses Secure Sockets Layer (SSL) technology, 128-bit encryption and other industry-standard security measures to protect your data. You can view its privacy policy on its website to see how it collects and shares your information and learn how to opt out.
What makes Perpay shine?
Perpay stands out by offering longer repayment terms than many BNPL apps, with no interest or late fees, no matter how long your repayment plan. This longer-term, no-fee structure is a departure from most apps, which start to charge interest or fees if you opt to pay in more than four installments.
It also gives you the opportunity to build credit if you sign up for Perpay+, which is only $3 a month. Used wisely, Perpay can be a good tool for people with poor credit or no credit to start building a credit history.
Where Perpay falls short
One of the biggest drawbacks of Perpay is that you must be a full-time W-2 employee who gets paid by direct deposit. This requirement is partly because payments are debited directly from your paycheck, not your bank account. So, if you’re a gig worker or self-employed, you’ll need to find another BNPL app to work with. Or, you may want to consider a cash advance app, where you don’t need a full-time job to qualify. And it gives you access to cash rather than credit, making it a more flexible option.
Another downside to this app is that it can only be used on the Perpay marketplace. This drawback is significant if you want to purchase an item that the marketplace doesn’t offer. Plenty of apps, like Affirm and others can be used practically anywhere you shop.
It also charges more for items on its marketplace than you could find elsewhere — that’s how it makes money. So, even though you’re not paying interest, you pay more than you would at a retailer or online marketplace like Amazon.
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Perpay details
| Product name | Perpay Marketplace |
| Spending limits | Up to $1,000 initial spending limit |
| Loan term | Up to six months |
| Turnaround time | Within minutes |
| Costs | No fees |
| Requirements |
|
Perpay contact info
The company doesn’t offer customer service by phone for Perpay Marketplace — you can only reach it by email or chat through its mobile app.
| Phone number | Not listed |
| Customer service hours | Not listed |
| hello@perpay.com | |
| X, formerly Twitter | @Perpay_inc |
| Perpay Inc. |
How to qualify for Perpay
Perpay has a few specific requirements you’ll need to meet to access its BNPL service.
- Full-time W-2 employee
- At least three months with current employer
- Paid by direct deposit and ability to split your deposit to a secondary account
- At least 18 and a US resident
- No active bankruptcies
- A valid mailing address
Perpay says it can work with customers who don’t have the option to split their direct deposit into two accounts through their employer. In that case, your whole paycheck must be deposited into a Perpay account, they’ll split it for you and send the remainder to your personal bank account. But you’ll have to change your direct deposit back to your bank account once you’ve completed your payments or you’ll continue to get charged.
Other features
Perpay has a few other offers besides its BNPL app.
- Credit building. To increase your credit score, members can sign up for Perpay+ for $3 a month. After four months of on-time payments of more than $200, Perpay will start reporting your payment history to the three major credit reporting agencies.
- Credit card. Qualifying Perpay users may be eligible for a credit card with a starting limit up to $1,500, which can increase over time. However, a minimum direct deposit from each paycheck is required to keep your credit card active.
Perpay reviews and complaints
| BBB accredited | Yes |
|---|---|
| BBB rating | A+ |
| BBB customer reviews | 3.33 out of 5 stars, based on 368 customer reviews |
| Trustpilot score | 4.1 out of 5 stars, based on 1,758 customer reviews |
| Apple App Store Score | 4.5 out of 5 stars, based on 5,900 customer reviews |
| Google Play Score | 4.1 out of 5 stars, based on 5,780 customer reviews |
| Customer reviews verified as of | 13 May 2025 |
Many customers have positive experiences using Perpay, and say the service has great products, an easy process and fast shipping. But some users complain that the prices are too inflated, customer service is slow to respond and returning items is a hassle. A few users also say they’ve paid for items they never received and had a hard time getting their money back.
What do people on Reddit say?
Some Redditors question if Perpay is legit, or complain of the high markups on items. But others say it’s a good way for people with poor credit to purchase items they normally couldn’t afford because they can pay over time. Even satisfied customers acknowledge that prices are higher than normal, but that it’s just the cost of using the Perpay service.
Frequently asked questions
Can I pay off my Perpay balance faster?
Yes. If you want to pay more than the minimum payment, you can raise your payroll deduction to repay your balance quicker. You can also make extra payments with a debit card or credit card.
Why can’t I use Perpay on Amazon?
Unlike many BNPL apps, Perpay is exclusively for use on its own marketplace. However, you can use other BNPL apps to make purchases on Amazon.
How can I get a bigger spending limit on Perpay?
Perpay says that placing orders and making on-time payments can help to increase your spending limit, which is evaluated regularly by its team.
