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Singapore Pushes for Lifelong Upskilling as AI Reshapes Workforce

Singapore is reinforcing its commitment to lifelong workforce upskilling, recognizing that continuous education and training are essential for workers of all ages in an era of rapid technological disruption and AI-driven transformation.

The city-state’s approach is not just about keeping workers relevant but also about positioning Singapore as a global AI hub, a move that has already drawn major Western tech companies seeking to expand their AI footprint in Asia.

At CNBC’s CONVERGE LIVE event, Josephine Teo, Singapore’s Minister for Digital Development and Information, emphasized that upskilling should not be confined to the young but must be a lifelong process for everyone in the workforce. She stated, “We think not just of the younger generation. We think of every generation.”

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Teo explained that Singapore’s education system focuses not just on pre-employment training in schools and universities, but also on continuous education for those already in the workforce. She noted that workers will likely have to pivot multiple times over their careers due to rapid technological advancements.

“If we think that what they left school with is going to last them their entire working life, I think that’s not realistic,” she said. “In their 40, 50 years active in the workforce, they might well have to pivot three, four, five, six times, maybe even more.”

To support mid-career workers who wish to acquire new qualifications and reskill, Singapore has introduced the SkillsFuture Mid-Career Training Allowance. This program offers workers above the age of 40 an allowance of up to 3,000 Singapore dollars ($2,250) per month to take time off work and pursue eligible full-time courses. Teo highlighted the program’s potential benefits saying: “So if you take two years for this program, that’s SG$72,000 for you to re-skill, retool and be ready for the future. That’s how we’re looking at it.”

To expand accessibility, Singapore will extend this initiative to part-time learners by early 2026, ensuring that workers who cannot afford to leave their jobs entirely can still gain new skills and stay competitive in a rapidly evolving job market.

AI as a Solution to Workforce Shortages

Singapore’s push for continuous learning comes at a time when it is grappling with workforce shortages. The Southeast Asian country is struggling to fill jobs in key sectors like manufacturing, logistics, and healthcare, prompting governments and businesses to explore AI and automation as a solution.

AI-driven tools are being integrated into workplaces to boost productivity, reduce labor shortages, and enhance efficiency. However, these advancements also require workers to develop new skills to operate alongside AI, rather than be displaced by it.

Singapore’s proactive stance on lifelong learning and financial support for retraining is designed to ensure that its workforce adapts to AI-driven changes rather than being left behind.

Singapore Becomes a Prime AI Investment Hub for Global Tech Giants

Singapore’s commitment to AI-driven workforce transformation has positioned it as a top destination for major Western tech companies looking to expand their AI operations in Asia.

In recent years, global tech giants such as Salesforce, Microsoft, and Amazon Web Services (AWS) have poured billions into the city-state, recognizing its strategic importance as a gateway to Southeast Asia’s digital economy.

Salesforce recently announced a $1 billion investment in Singapore over the next five years, aimed at accelerating AI adoption and workforce integration. The company has positioned Singapore as a key hub for its AI-powered platform, Agentforce, which aims to create “digital workforces” by combining human employees with autonomous AI agents.

The CRM giant also signed a deal with Singapore Airlines to integrate Agentforce, along with its AI layer Einstein in Service Cloud, and Data Cloud, into the airline’s customer case management system. The companies also plan to develop AI solutions for the aviation industry at Salesforce’s AI Research hub in Singapore.

Beyond Salesforce, other tech giants have made significant financial commitments to the region. Amazon Web Services pledged $9 billion to expand its cloud and AI infrastructure in Singapore, while Microsoft has committed $2.2 billion to Malaysia and $1.7 billion to Indonesia as part of its broader Southeast Asian AI expansion strategy.

As AI adoption accelerates, Singapore is betting that its investments in lifelong learning, digital skills training, and AI-powered productivity tools will make its workforce one of the most resilient and adaptable in the world.

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