1. How can businesses use Instagram DMs effectively?
Businesses can use DMs to answer customer questions, share product links, and build personal relationships that boost sales.
2. What are Quick Replies on Instagram?
Quick Replies are pre-saved messages that help businesses respond faster to common customer questions in DMs.
3. Can automation help manage Instagram DMs?
Yes, tools like ManyChat or Meta Inbox can automate greetings and FAQs, saving time while maintaining a professional tone in communication.
4. Is it safe to send links and offers through DMs?
Yes, as long as the links are official and secure, sharing offers or purchase links in DMs is both safe and effective.
5. Why should brands avoid spammy messages in DMs?
Sending too many promotional messages can annoy users and even get the account flagged for spam by Instagram.
